Marketing  / Product Development

Carl Ford's professional career includes 20 years for telecommunications companies such as Telcordia Technologies and Verizon.  He has worked in positions including Costs, Operations, Marketing, Regulatory and Product Management.  Additionally, Carl has been an adminstrator and developer of many internal support systems aimed at improving workflow and distributing information between companies and within workgroups.  At Verizon he attended Quality College and learn to utilize many of the methods recommended by Philip Crosby. Carl's accomplishments include

·  architecting and product managing a carrier grade billing mediation device for softswitches that was compatible for ILEC billing systems.

·  moderated the development of the pulver.com CDR for Internet Telephony enabling VOIP gateways to be used with carrier billing systems.

·  championed a wholesale remote access product for Intranet and wholesale ISP offering.

·  developed the primary strategy for a telco Intranet Services company and negotiated business alliances.

·  administered and maintained several systems aimed at tracking ILEC rates and Federal Filings used for   comparative  analyis. 

·  Reduced the work process on CPE ordering by 25%.

·  developed a batch system on Customer Service Requests that reduce worktime by 75%.

·  provide a data mining system for large system sales of private line services.

At pulver.com, Carl is a Community Developer looking to enable business development and customer contact between companies.  He also coordinates content at the pulver.com conferences.  As a pulverite he serves as an advisor to many companies in various degrees.