Why Skype Matters
Thursday, September 14, 2006, 9:45am - 10:15am

Skype has revolutionized consumer communications, proved the viability of frictionless communications, and is aggressively pursing the business market. With its worldwide presence Skype is changing the landscape and perceptions about how people connect and communicate. What are the broader implications in the business market of Skype’s consumer success? Will frictionless communication become the expectation rather than the exception? What roles will Skype play in collaboration and conferencing? This session will discuss how you can assist your clients to move beyond basic Skype and provide a richer experience for your customers through enhance services. Where do we go from here? Join Lou Guercia to discuss why Skype matters.

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Lou Guercia, President and CEO, WebDialogs, Inc.

Lou Guercia joined WebDialogs in October 1999, assuming responsibility for all day-to-day and strategic operations. Prior to WebDialogs, Mr. Guercia was Vice President of Sales and Business Development at Tessera Enterprise Systems, a pioneer in the field of CRM. Prior to Tessera, Mr. Guercia founded Workgroup Solutions, a leading regional provider of systems integration and professional services for the client/server marketplace. At Workgroup Solutions he was involved in all facets of the company, including spin-off, venture capital investment, and it’s IPO. Mr. Guercia began his career at Xerox, where he held various sales and management positions and gained early exposure to the Internet and distributed networked computing. He holds a BS in Business from the University of New Hampshire.