Service Provider Perspective - What it means to be a CSP
Wednesday, September 13, 2006, 2:30pm - 3:00pm

The world’s largest conferencing service provider offers insights into what it means to be operating in today’s environment of fierce competition, changing customer preferences, and new technologies. Will VoIP and Unified Communications affect services CSPs provide or will they be underlying technologies that really never change the customer experience? Come listen to what an industry veteran has to stay about the current situation and probable scenarios for the near term.

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Warren Baxley, Director of Conferencing Architecture and Strategy, Intercall Conferencing

Warren Baxley is the Director of Conferencing Architecture and Strategy for InterCall, Inc. Prior to joining InterCall, Baxley was a co-founder and VP of Product Management and Development at Voyant Technologies, which has since been acquired by Polycom. As a pioneer in the development of reservation-less audio conferencing applications and in VoIP conferencing, Baxley is focused on building InterCall's world-class VoIP conferencing platform and connecting it to conferencing users globally.