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VON Europe 2004 Conference agenda at a glance

Pre-Conference Workshops
Monday, June 7, 2004
Conference Day One
Tuesday, June 8th 2004
Conference Day Two
Wednesday, June 9th 2004
Conference Day Three: Enterprise IP Communications Summit
Thursday, June 10th 2004

Keynote: Cable & Wireless
Wednesday, June 9, 2004, 8:30am - 9:00am
· There is no doubt that the new range of SIP based VoIP services designed for residential broadband customers are having an significant impact on future views of fixed line telephony.
· However the provision of these services for business customers has significantly greater hurdles to overcome to be a success.
· This presentation examines these issues and gives an overview of how they can be addressed.

Duncan Black, Director Networking Strategy, Cable & Wireless
Duncan Black is the Director for Corporate Solutions Strategy and is responsible within C&W for projecting how information and Communications Technology (ICT) will develop over the next 5 years.

Particular emphasis is placed on how organisations will construct the underpinning of their “real-time” secure communications and computing infrastructures necessary to support the new business applications and process environments that are evolving. For example, how organisations can support existing ERP, CRM and e-commerce applications whilst introducing SOA, web services and IP telephony.

Duncan is regularly involved in assisting C&W’s existing and potential customers in projecting how these technology changes can provide opportunities for their own transformation into the future.