Cable Operators: Capitalizing on the triple play Opportunity
Tuesday, October 19, 2004, 5:15pm - 6:30pm

The cable operators are rapidly gaining customers for their VoIP services despite differences in the availability of number portability and other traditional requirements for Plain Old Telephone Service. The cable operators are also wrestling with increasing their support for IETF standards within the packetcable spec managed by CableLabs. These guests share their experience with customer adoption and their plans for increasing the revenue available by VoIP services.

Jean-François Mulé is the lead architect for PacketCable, the premiere IP service platform for delivering voice and multimedia applications over IP over cable. Jean-François and his team are responsible for the technical design and evolution of the PacketCable architecture & specifications.

He is active in the IETF and co-chair of the IETF IP over Cable Data Network working group. He is the co-author of several publications including the IETF SIP MIB. From 1999-2002, he served as a Director of the Technical Advisory Council for the International Softswitch Consortium.

Prior to CableLabs, Jean-François worked for Clarent where he directed the development of Clarent open interfaces.

Mike is responsible for product management and marketing of Cox’s telephone service, now with over 1.1 million customers. Mike is currently guiding Cox through the implementation of VoIP technology with the recent successful launch in Roanoke, VA. Mike joined Cox after spending three years at Cbeyond Communications, a VoIP based CLEC in Atlanta, helping the company build and launch its first product suite. Mike also worked for BellSouth Long Distance for three years and MCI for 11 years in a variety of marketing management positions. Mike is a graduate of Bryant College with a Bachelor of Science in Business Administration and holds and M.B.A. degree from Fairleigh Dickinson University.

With 15 years of experience in the telecommunications industry, Tom White is the Vice President of Marketing for Comcast Digital Phone service, a full suite of local and long distance services with more than 1.2M customers Tom joined Comcast after spending more than four years at Cox Communications, growing their phone business to more than 600K customers in 9 markets.

Prior to joining the cable industry, Tom spent 8 years with AT&T in a variety of management positions including commercial sales, consumer marketing, and product management. A graduate of Notre Dame with a Bachelor of Science in Mathematics and Economics, Tom also received an MBA in Marketing from Rutgers University.

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